Terms of service

Terms of Service

Last Updated: August 11, 2026

Welcome to Aditya Jewellers. These Terms of Service govern your use of our website and your purchase of products from us. By accessing or using our website, you agree to these terms.

1. About Our Website

This website is operated by Aditya Jewellers. We sell jewellery products, including rings, pendants, chains, bracelets, bangles, diamond jewellery, and customized jewellery.

By using our website, you confirm that the information you provide is accurate and that you are legally permitted to enter into a purchase agreement.

2. Products and Product Information

We make every reasonable effort to display our jewellery accurately, including product photographs, descriptions, sizes, weights, metals, stones, and other specifications.

However:

  • Product colours may appear slightly different depending on your screen.

  • Jewellery measurements and weights may have minor variations.

  • Natural gemstones and diamonds may have individual variations in colour, clarity, and appearance.

  • Product availability may change without notice.

  • We reserve the right to correct pricing, description, or product information errors.

3. Prices

All product prices displayed on our website are subject to change without prior notice.

The applicable price is the price displayed at the time your order is placed.

Additional charges such as applicable taxes, shipping charges, customs duties, or import charges may apply depending on the destination and order.

4. Orders

When you place an order, you are making a request to purchase the selected product.

After receiving your order, we may send an order confirmation by email or other available communication methods.

We reserve the right to refuse or cancel an order in situations including:

  • Product unavailability

  • Incorrect product or pricing information

  • Suspected fraudulent activity

  • Payment problems

  • Incorrect customer information

  • Other circumstances that prevent us from fulfilling the order

If we cancel an order after payment has been received, an applicable refund will be issued.

5. Payments

Payments are processed through the payment methods and payment providers available at checkout.

You agree to provide accurate and valid payment information.

We do not knowingly store complete credit or debit card details on our website. Payment information may be handled by secure third-party payment providers according to their respective terms and privacy policies.

6. Shipping and Delivery

We will make reasonable efforts to dispatch and deliver orders within the estimated timeframe provided at checkout or communicated to you.

Delivery times may vary due to:

  • Shipping destination

  • Courier delays

  • Customs clearance

  • Weather or natural events

  • Public holidays

  • Other circumstances outside our reasonable control

Customers are responsible for providing a correct and complete shipping address.

For international orders, the customer may be responsible for applicable customs duties, import taxes, or other destination-country charges unless otherwise stated at checkout.

7. Returns, Exchanges and Refunds

Eligible products may be returned or exchanged within 30 days of delivery, subject to our Return & Refund Policy.

Returned jewellery must generally be:

  • Unworn

  • Unused

  • Undamaged

  • In original condition

  • Returned with original packaging and included documentation

Return shipping costs are the responsibility of the customer.

Custom, personalized, engraved, and made-to-order jewellery is generally not eligible for return or exchange unless it arrives damaged or defective.

Please refer to our Return & Refund Policy for complete details.

8. Custom Jewellery

We may offer customization options such as:

  • Ring size

  • Metal type or colour

  • Stone specifications

  • Engraving

  • Personalized designs

  • Made-to-order jewellery

Customers are responsible for reviewing and approving customization details before production.

Once a customized order has entered production, changes or cancellations may not be possible.

Because customized jewellery is specially made according to the customer's requirements, it is generally non-returnable and non-exchangeable, except where required by applicable law or when the item arrives damaged or defective.

9. Jewellery Care

Jewellery should be handled and maintained properly.

Damage caused by:

  • Accidental impact

  • Improper use

  • Chemicals

  • Excessive moisture

  • Unauthorized modifications

  • Improper cleaning

  • Normal wear and tear

may not be covered by any applicable warranty or return policy.

We recommend following appropriate jewellery-care instructions to maintain the appearance and condition of your jewellery.

10. Intellectual Property

All content on this website, including:

  • Logos

  • Brand names

  • Product photographs

  • Product descriptions

  • Graphics

  • Website design

  • Text

  • Videos

is owned by or licensed to Aditya Jewellers and may be protected by applicable intellectual-property laws.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without our written permission.

11. Website Use

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorized access to our website or systems.

  • Submit false or misleading information.

  • Interfere with the operation of the website.

  • Copy or misuse our content.

  • Use the website for fraudulent activities.

We reserve the right to restrict or terminate access to the website if these terms are violated.

12. Third-Party Services and Links

Our website may use third-party services such as payment gateways, shipping providers, analytics tools, advertising platforms, and social media services.

We may also provide links to third-party websites.

We are not responsible for the content, availability, policies, or practices of third-party services or websites.

13. Limitation of Liability

To the extent permitted by applicable law, Aditya Jewellers will not be responsible for losses or damages arising from circumstances beyond our reasonable control, including shipping delays, courier issues, customs delays, website interruptions, or technical failures.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.

14. Force Majeure

We will not be responsible for delays or failure to perform our obligations when caused by circumstances beyond our reasonable control, including natural disasters, government restrictions, strikes, transportation disruptions, technical failures, or other unforeseen events.

15. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

16. Governing Law

These Terms of Service are governed by the applicable laws of India, subject to any mandatory consumer protections or other applicable laws.

Any disputes will be handled in accordance with applicable law and the jurisdiction applicable to our business.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Aditya Jewellers

📧 Email: [adityajewellers9726@gmail.com]
📞 Phone: [9726820815]
📍 Address: [Surat , Gujarat , India]

Thank you for choosing Aditya Jewellers.